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Strategy / NAMER / Remote
Experience Strategist
Connect customer insight, business ambition, and digital product direction into experience strategies teams can act on.
The role
Build with clarity, craft, and ownership.
The Experience Strategist helps Wolfcrest & Co. clients understand what their customers need, where digital experiences are falling short, and how teams can prioritize work that moves the business forward.
You will synthesize research, market signals, analytics, stakeholder input, and product realities into clear narratives, service concepts, and actionable recommendations.
This is a remote role with New York City as a collaboration hub for client workshops, account alignment, and occasional team connection.
Applicant location requirement: This fully remote role accepts applicants located in the United States.
Employment details
Verify the employer record before you apply.
- Public employer name
- Wolfcrest & Co. is the public trading name used for this careers site.
- Registered employer
- The verified registered legal employer is not published on this posting.
- Payroll entity
- The payroll entity is not published on this posting and must be confirmed before interview scheduling or offer acceptance.
- Physical employing address
- New York City is a collaboration hub for this remote role, not a published physical employing address. A registered office or employing address is not published on this posting.
- Compensation range
- $115,000-$150,000 USD annual base salary. Final compensation depends on skills, experience, work location, payroll entity, and scope confirmed during hiring.
- Posting slate
- Published together as part of the July 2026 active hiring slate of four roles. Verify that the opening is still active before sharing sensitive personal information.
- Hiring verification
- Request the registered employer, payroll entity, physical employing address, and current opening status through info@wolfcrestandco.com before submitting sensitive hiring materials.
Benefits
- Medical, dental, and vision coverage options
- Paid time off, observed holidays, and flexible recovery time
- Retirement plan participation where available by payroll entity
- Remote-work equipment support
- Professional development budget and learning time
- Paid parental, caregiver, and bereavement leave subject to payroll location
Impact
What this role makes possible.
Shape experience visions, journey maps, opportunity areas, and product principles.
Help clients make smarter decisions about digital investments and operating models.
Day to day
What you will do.
- Plan and facilitate discovery sessions, stakeholder interviews, and collaborative workshops.
- Synthesize qualitative and quantitative inputs into clear experience strategy artifacts.
- Partner with design, engineering, data, and delivery leads to connect strategy to execution.
- Frame opportunities, product bets, and roadmap recommendations for client decision-makers.
- Write sharp briefs, narratives, and presentation materials that make complexity understandable.
Stack
Tools and technologies.
- Miro
- Dovetail
- Figma
- Google Analytics
- Looker Studio
- Notion
Experience
What helps you thrive.
- Experience in experience strategy, product strategy, service design, customer research, or digital consulting.
- Strong synthesis skills and the ability to turn messy inputs into usable direction.
- Comfort leading workshops and presenting to senior stakeholders.
- Working knowledge of digital product lifecycles and user-centered design practices.
- Strong writing, storytelling, and visual communication instincts.
Plus
Useful extras.
- Experience with research planning, journey mapping, or service blueprinting.
- Familiarity with analytics, experimentation, or product measurement frameworks.
- Background working with enterprise transformation or innovation teams.
Growth
Where this can lead.
Build strategy leadership depth across discovery, product direction, and client advisory work.
Develop reusable frameworks for experience strategy, research synthesis, and prioritization.
Partner with senior leaders on new business, thought leadership, and account growth.
Application process
Review the handoff before sharing your information.
- 01
Read and verify locally
Review the complete role, compensation, location requirement, benefits, posting dates, and employer disclosures on this page. Resolve any employer-identity questions before submitting sensitive material.
- 02
Choose the external handoff
No external application form is configured for this role. The contact path asks only for enough context to route your question.
- 03
Keep the confirmation
The external portal should provide the submission confirmation. Wolfcrest & Co. does not currently publish a guaranteed human-review or interview-response timetable; an invitation or status message will explain any next stage.
Privacy and controller status
Review the notice presented by the external portal before submitting. Wolfcrest & Co.'s verified registered legal entity and data-controller identity are not yet published. See the privacy notice and supplier information, and do not proceed until you are comfortable with the available record.
Accommodation or alternate format
Email info@wolfcrestandco.com before using the portal if you need an accommodation or alternate application format. You do not need to disclose a diagnosis in the initial request.
Apply
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